The title, or label of Customer Service Representative -and all of its many reincarnations, is a broad one. We are all Customer Service Representatives, really.
Our goal: to help others, and by doing so we can help ourselves.
The world has enough zombies and disheartened individuals and not enough genuinely happy, helpful people. The more we reach out, connect and explore in an intelligent and meaningful way, the happier and more helpful we can be.