How do you get through to people? How do you let them know that you care, without feeding the frenzy and fantasy that makes people ache to become the centre of the universe? To vent, and shout and curse and cry and give heartrending accounts of their days and struggles?
Life is unscripted. I realize this. Absolutely. You can prepare, you can plan. And still life comes at you in infinite variety, full-speed ahead. This goes for me, and for the people I meet over the phone. I would hope generally, that we can come together somewhere in the middle.
However, I’m feeling despite the best of intentions, practice, planning and preparation on my part, people are just not prepared to listen to what I have to say. A call that could take 3 minutes, now bursts at the seams as people barge right on through the door that opens once I answer the line.